Returns & Exchanges
At Gomila Intersole PK, we strive for perfection in every pair, but if your purchase isn't a perfect fit, we offer a hassle-free 14-day return and exchange policy. Please ensure items are unworn and in their original packaging to qualify for a full refund or size replacement.
Initiate Your Request
Contact our customer support team via WhatsApp or email with your order number and photos of the product within 14 days of delivery.
Quality Verification
Our team will review your request and approve the return once we confirm the footwear is in its original, unused condition with all tags attached.
Package and Ship
Securely pack the item in its original Gomila Intersole box and ship it back to our designated warehouse address using a traceable courier service.
Refund or Exchange Processing
Once received and inspected, we will process your exchange for a different size or issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing