Frequently Asked Questions
Everything you need to know about your Gomila Intersole experience.
What is the standard delivery time for orders within Pakistan?
We typically deliver within 3 to 5 business days for major cities, while remote areas may take up to 7 business days.
What payment methods do you accept?
We accept Cash on Delivery (COD), as well as secure online payments via Visa, Mastercard, and UnionPay debit/credit cards.
How do I ensure I select the correct shoe size?
Please refer to our detailed Size Guide available on each product page. Our sizes follow standard international charts, but we recommend measuring your foot length for the perfect fit.
What is your return and exchange policy?
We offer a 7-day hassle-free exchange policy. If the size doesn't fit or you receive a defective product, you can request an exchange provided the item is unworn and in its original packaging.
Are Gomila Intersole products made of genuine leather?
Yes, all our premium footwear is crafted from 100% genuine high-grade leather to ensure durability, comfort, and a sophisticated finish.
Can I track my order after it has been shipped?
Once your order is dispatched, you will receive a tracking number via SMS and email which you can use on our courier partner's website to monitor your delivery status.